We make every effort to ensure that our flowers and arrangements meet the highest quality standards. However, if you are not satisfied with your purchase, we are happy to review your request.
Returns: Returns are accepted if the product was damaged during delivery or does not match the order. Returns must be made within 1 day of receipt.
Quality Claims: If the flowers or arrangements you received do not meet your expectations, we can offer a replacement. The flowers can be replaced with similar ones in different shades, or we can slightly adjust the composition while maintaining the value and overall feel of the bouquet or arrangement.
To initiate a return or submit a claim, please contact us within 24 hours of receiving your order. We will do our best to fulfill your requests and offer the best possible solution.